Terms of Use

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the basic rules you must follow, and how we handle account activity, payments and disputes. By registering or using our services you agree to comply with these terms, and we recommend you read them carefully.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You must provide accurate and complete information when registering and promptly update any changes to your personal details. We may require identity verification, including documents to confirm name, address and source of funds, before allowing certain transactions or changes to your account.

Only one account per person is permitted unless we state otherwise. If we suspect unauthorised access, fraud or a breach of these terms we may suspend or close the account, withhold funds pending investigation and require further verification.

Eligibility requirements

You must meet the minimum age and other eligibility criteria described in our registration process. If local law sets a higher minimum age or other restrictions, you must comply with local law. Access from locations subject to restrictions is not permitted, and we may refuse service or block accounts where required by our rules.

Acceptable platform use

The platform must be used lawfully and in good faith. You must not attempt to manipulate games, collude with other users, use bots or automated tools, or otherwise exploit system vulnerabilities. Using VPNs or other methods to bypass restrictions or misrepresenting your location or identity is prohibited. Abusive behaviour towards staff or other users is not allowed and may lead to suspension.

General bonus and promotion rules

All promotions and bonuses are subject to specific terms which will be published with the relevant offer. Unless stated otherwise, only one promotional offer may be active per account at a time. Wagering requirements, eligible games, maximum bet limits while a bonus is active and other restrictions will be applied as indicated in the promotion details. We reserve the right to withhold, adjust or reclaim bonus funds and related winnings where we have reason to suspect bonus abuse.

Deposits and withdrawals

We accept the payment methods displayed in your account. Minimum and maximum amounts, processing times and any fees are shown at the time of deposit or withdrawal and may vary by method. Payments may be subject to third-party charges and network fees which are outside our control.

Verification and payment checks

We may require verification documents before processing withdrawals or high-value transactions. Large payouts may be paid in instalments or delayed while we complete security and anti-fraud checks. We will process valid withdrawal requests promptly once verification and any applicable checks are complete.

Dispute resolution

If you have a dispute or complaint you should contact our support team so we can investigate. We aim to resolve issues promptly and fairly and may ask for relevant information to support our review. Where appropriate we will offer an internal review of decisions; persistent disputes will be handled according to our standard complaints procedure.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or to the email address on your account. Continued use of the platform after changes have been posted constitutes acceptance of the revised terms, so you should review them regularly. We may temporarily suspend services to implement changes or for maintenance.

If you need help or have questions about these terms, contact [email protected].