Responsible Gambling

We are committed to helping players gamble responsibly. Player safety starts with clear information, practical ways to manage activity and support when gambling no longer feels controlled. We encourage you to set boundaries before you play and to take a break whenever you need one.

Our approach to player protection

Gambling should remain a choice you can manage, not a way to solve financial problems. We encourage players to keep track of the time and money they spend, use available account controls and seek help early if their habits change. You can contact our support team if you have questions about safer gambling options.

Tools to manage your activity

Account controls can help you set boundaries for spending and time spent gambling. Review your activity regularly and choose limits that fit your circumstances. If you are unsure which controls are available on your account, ask our support team before continuing to play.

Deposit limits

A deposit limit helps you decide in advance how much you can add to your account over a set period, such as a day or week. Choose an amount you can afford to lose without affecting essential costs. If your circumstances change, review your limit rather than trying to keep up with previous spending.

Loss limits

A loss limit sets a boundary for how much you are prepared to lose within a chosen period. It can help you avoid continuing to play after reaching that amount. Set the limit while you are not gambling, and do not treat it as a target to spend.

Time limits and reminders

Decide how long you want to spend gambling before you start. Where session reminders are available, use them to check the time and consider whether to stop. Taking regular breaks can make it easier to notice when a session is lasting longer than planned.

Taking a break and self-exclusion

If you need time away, ask our support team about an account break or self-exclusion. A short break may help you step back, while self-exclusion is intended for a longer period when you do not want to gamble. Please check the available options and their terms before making a request. If you are concerned about gambling across several sites, consider wider blocking tools and independent support.

Signs it may be time to seek help

Consider taking action if you are spending more than planned, gambling for longer than intended, borrowing money to play, hiding your activity or finding it difficult to stop. These signs do not need to be severe before you ask for support.

Ways to maintain control

Set a budget and a time boundary before you play. Avoid gambling when you feel stressed or under pressure, and never rely on gambling to pay bills. Keep track of your activity, take breaks and speak to someone you trust if you are worried.

Independent help and support

You do not have to manage gambling concerns alone. In the UK, GamCare offers information and support, and Gordon Moody provides specialist support services. You can also speak to your GP about local help. These organisations are independent of Roobet.