Roobet Privacy Policy
This Privacy Policy explains how Roobet collects, uses and protects your personal information when you register, play or otherwise interact with our site. We set out the types of data we collect, how we use it to operate your account and provide services, and the choices available to you about your personal information. Your privacy matters to us and we aim to handle data transparently and securely.
Types of data we collect
We collect information you give us directly and information generated through your use of our services. This includes personal data, technical data and transactional records necessary to operate accounts, process payments and maintain security.
Personal data
Personal data may include your name, email address, date of birth, contact details and any identity documents you provide to verify your account. We also store account credentials, communication preferences and any support correspondence you send to us.
Technical data
Technical data covers IP address, device and browser details, operating system, app and site usage, cookies and similar tracking technologies, and other diagnostic logs that help us maintain site performance and security.
Transactional data
Transactional data includes deposits, withdrawals, payment method details, play and betting history, bonus activity and any other information relating to transactions on your account. We retain records to ensure accurate account management and to meet compliance obligations.
How we use your information
We use data to create and manage your account, process payments, verify identity, prevent fraud and abuse, provide customer support and personalise your experience. Data also helps us to fulfil legal obligations, run security checks and improve our services through aggregated analytics.
Data protection practices
We protect data using industry-standard security measures, including encryption, access controls and secure storage. Access to personal information is limited to authorised staff and service providers who need it to perform their roles. Staff receive training on data handling and we review security practices regularly.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, to remember your settings, and to collect analytics. Third-party service providers may also set cookies for analytics and advertising. You can manage cookie preferences through your browser or via our cookie settings on the site.
User rights
You have rights over your personal data, including the right to access, correct, delete or restrict processing, and the right to object to certain uses. Where applicable, you may also request data portability or withdraw consent for processing that relies on consent.
Access, correction and deletion
You can review and update many account details in your profile. To request access, correction or deletion of personal information that is not available in your account settings, contact our support team at [email protected]. We will respond within a reasonable timeframe and explain any limits to requests where retention is required by law or for legitimate business purposes.
Information sharing and third parties
We share information with service providers who process data on our behalf, such as payment processors, identity verification services and fraud prevention partners. We may also disclose data where required by law or to protect our legal rights. When we transfer data to third parties, we use contractual and technical safeguards to protect it.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. When we make significant changes we will publish the revised policy on our site and highlight updates where appropriate. Continued use of our services after changes indicates acceptance of the updated policy.